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Returns Returns

Returns Returns

 

 

 MAY I RETURN MY ORDER?

We are more than happy to accommodate returns on faulty or unused products within 1 week of the delivery date for your order. You may return Lavish item(s) only if they have manufacturer defects, or have not been opened. We reserve the right to refuse an exchange or refund if items are non-saleable as indicated on their respective product pages.

 

HOW DO I MAKE A RETURN?

To an initiate a return, please contact us through our contact form at the bottom of our page. Contact must be made within 1 week of receiving your order to be eligible for a return/refund. We will then provide our return shipping address where return packages will be inspected to qualify for a return. If a product is faulty, you must provide proof. Otherwise, all products must be shipped back unopened, in original packaging and condition or a return will not be issued.

We are not responsible for lost return packages through the post, so we advise that all returns and exchanges are sent to our facility with proper tracking.  

 

DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?

You are responsible for all return shipping costs. Exchange items will be shipped at no additional cost. We are not responsible for any lost return packages so we advise that all returns and exchanges are sent back to our facility, tracked. Please obtain proof of postage and hold onto the tracking number for reference. 

*Original shipping charges are non-refundable and will be deducted from the refund. Return shipping costs are only reimbursed in the event of a faulty product.

 

WHEN WILL I RECEIVE MY REFUND?

Once your return has been accepted, a refund will be issued to your original payment method. You will receive an email notifying you of the refund and should receive the funds back into your account up to 8 business days later, depending on your bank's processing times. Please email us after this time if you still do not see the amount returned. 

 

Any other questions? Send us a quick message though our contact form below!

 

 

 MAY I RETURN MY ORDER?

We are more than happy to accommodate returns on faulty or unused products within 1 week of the delivery date for your order. You may return Lavish item(s) only if they have manufacturer defects, or have not been opened. We reserve the right to refuse an exchange or refund if items are non-saleable as indicated on their respective product pages.

 

HOW DO I MAKE A RETURN?

To an initiate a return, please contact us through our contact form at the bottom of our page. Contact must be made within 1 week of receiving your order to be eligible for a return/refund. We will then provide our return shipping address where return packages will be inspected to qualify for a return. If a product is faulty, you must provide proof. Otherwise, all products must be shipped back unopened, in original packaging and condition or a return will not be issued.

We are not responsible for lost return packages through the post, so we advise that all returns and exchanges are sent to our facility with proper tracking.  

 

DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?

You are responsible for all return shipping costs. Exchange items will be shipped at no additional cost. We are not responsible for any lost return packages so we advise that all returns and exchanges are sent back to our facility, tracked. Please obtain proof of postage and hold onto the tracking number for reference. 

*Original shipping charges are non-refundable and will be deducted from the refund. Return shipping costs are only reimbursed in the event of a faulty product.

 

WHEN WILL I RECEIVE MY REFUND?

Once your return has been accepted, a refund will be issued to your original payment method. You will receive an email notifying you of the refund and should receive the funds back into your account up to 8 business days later, depending on your bank's processing times. Please email us after this time if you still do not see the amount returned. 

 

Any other questions? Send us a quick message though our contact form below!

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